Introduction
Sketchar Inc. operates sketchar.io, a mobile app, VR headset app, and Ambassadors Platform. This policy describes how the company collects, uses, and shares personal information across these services.
Information We Collect
Third-Party Login Services (Ambassadors Platform)
The platform allows TikTok account authentication, collecting public profile data including display name, avatar, and username. The company also gathers “video performance data: view counts and engagement metrics for videos you have published on TikTok.” Users can disconnect accounts anytime, with prior data deleted within 30 days.
Direct Information
Users provide names, email addresses, usernames, demographic details, and payment information during registration and purchases.
Technical Data
The company collects browser types, IP addresses, access times, pages viewed, device hardware models, operating systems, and device identifiers.
Cookies
The service uses first-party and third-party cookies for functionality and marketing. Users can control cookies through browser settings, though this may affect site functionality.
Use of Personal Information
The company uses data to:
- Operate and improve services
- Process transactions and deliver rewards
- Provide customer service
- Send administrative communications
- Detect fraudulent activity
- Comply with legal obligations
Photographs uploaded for editing are temporarily cached and encrypted using device-stored keys. Users remain responsible for backups.
Sharing Personal Information
Data may be shared with user consent, during business transactions, for legal compliance, and with service providers. Aggregated or anonymized data may be shared for other uses.
Data Security and Rights
Users can access, update, amend, or delete their data by contacting hello@sketchar.io. Deletion requests are processed within a reasonable timeframe unless legal retention applies.
User Rights
- Access copies of held information
- Request corrections to inaccuracies
- Request deletion anytime
- Opt out of marketing communications
Data Retention
Personal information is retained while accounts are active and thereafter as needed for legal compliance, dispute resolution, and fraud prevention.
Information Choices
Users can unsubscribe from marketing emails while remaining eligible for transactional communications. Cookie rejection is possible through browser settings.
Changes to Policy
Updates may occur; significant changes trigger email notification. Continued use implies acceptance.
Contact
Email: hello@sketchar.io
Address: Antakalnio 17, Vilnius, Lithuania, LT-10312